Skip to main contentLocating the Remove Option
Removing a member is done from the Organization Members page:
- Navigate to Organization > Members in the sidebar.
- Find the member you wish to remove in the members table.
- In the ‘Actions’ column for that member, click the options menu (often represented by three dots ’…’) or look for a dedicated ‘Remove’ or ‘Delete’ button/icon.
Confirming Removal
After selecting the remove option:
- A confirmation dialog will likely appear, asking you to confirm that you want to remove the member. This is a safeguard against accidental removal.
- Read the confirmation message carefully, as it might outline the consequences.
- Click the ‘Remove’, ‘Confirm’, or equivalent button to proceed.
Impact of Member Removal
When a member is removed:
- They immediately lose all access to the organization and its resources (voice agents, settings, etc.).
- Their account is disassociated from the organization, but their user account within the platform usually still exists (they can still log in but won’t see the removed organization).
- Any content or configurations created solely by that user might need review, but typically remain associated with the organization unless specifically designed otherwise.
- The removed member will no longer appear in the organization’s member list.
Permissions for Removal
Similar to changing roles, your ability to remove members depends on your permissions:
- Owners can typically remove any other member, including Admins.
- Admins can usually remove other Admins and Members, but generally cannot remove the Owner.
- Members cannot remove anyone.
You usually cannot remove yourself from an organization directly via this method; Owners might need to transfer ownership or delete the organization.
Conclusion
Removing members is a permanent action that revokes their access to the organization. Use this function carefully via the Members page when access is no longer needed.
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