Accessing Subscription Options
To view and select a higher plan:- Navigate to Organization Settings from your AlloMia dashboard.
- Select the Subscription tab. You will see your current plan and the available plans to upgrade to.
Selecting a Higher Tier Plan or Annual Billing
On the Subscription tab:- Identify a plan card that represents a higher tier than your current one (e.g., moving from Starter to Team).
- Alternatively, if you want to switch from monthly to annual billing for your current tier (which often includes a discount), use the Monthly/Annual toggle and select your current plan again under the annual view.
- Click the Select Plan button on the desired plan card.
Completing the Upgrade via Payment Portal
Since this is an upgrade:- You will be redirected to our secure payment portal (Stripe) to confirm the change and handle payment.
- Stripe will show you the pro-rated charge for the remainder of your current billing cycle based on the upgrade.
- Review the details and confirm the upgrade within the Stripe portal. Enter payment details if necessary.
What Happens After Upgrading
Upon confirming the upgrade in the Stripe portal:- You will typically gain immediate access to the features and higher limits of the new plan in your AlloMia account (allow a few moments for synchronization).
- Stripe will process the pro-rated payment.
- Your next regular invoice will reflect the full price of the upgraded plan.
- You’ll receive confirmation emails from Stripe regarding the plan change and payment.